Watch the on-demand webinar
ProcessX on ServiceNow helps life sciences teams automate regulated workflows while preserving the controls expected in GxP environments. This on-demand session shows how teams can manage GxP and non-GxP workflows, maintain Part 11-ready evidence, and scale business processes without turning every workflow change into a validation fire drill.
Fill out the form above to watch the full webinar. Use the preview below to see how USDM, ProcessX, and ServiceNow frame continuous compliance for regulated workflows.
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What you'll learn
- How to route and manage both GxP and non-GxP workflows on the ServiceNow platform.
- How to support 21 CFR Part 11 controls — electronic signatures, audit trails, and controlled records — inside automated workflows.
- How to scale business process automation without creating new compliance bottlenecks.
- Where regulated workflow automation applies: IT, GMP manufacturing, adverse event intake, and related life sciences processes.
- How automation can help teams maintain a state of continuous compliance instead of relying on point-in-time validation.
Why this session matters
Life sciences organizations are under pressure to move faster while keeping IT, quality, manufacturing, and safety workflows inspection-ready. Manual handoffs, fragmented systems, and point-in-time validation slow the business down and make evidence harder to defend.
ProcessX extends the ServiceNow platform with regulated workflow capabilities for life sciences. The session explains how automation can support compliant execution across both regulated and non-regulated processes — aligned with modern Computer Software Assurance (CSA) thinking that focuses validation effort where patient and product risk is highest.
What the webinar covers
- Workflow routing: managing GxP and non-GxP workflows on the ServiceNow platform.
- Part 11 controls: supporting electronic signatures, audit trails, and controlled records.
- Scale: automating business processes without creating compliance bottlenecks.
- Use cases: regulated IT workflows, GMP manufacturing workflows, adverse event workflows, and related life sciences processes.
Preview the webinar
Watch the clip below for a preview of the on-demand webinar.
Who should watch
- IT and validation leaders responsible for ServiceNow, cloud platforms, and regulated systems.
- Quality and compliance teams working to reduce manual evidence collection and maintain audit readiness.
- Manufacturing and operations teams looking to automate GMP workflows without losing control.
- Safety and adverse event teams evaluating process automation for regulated intake and follow-up workflows.
Presenters
- Vega Finucan, Co-Founder and Managing Partner, USDM Life Sciences
- Jake Wright, Practice Director, ProcessX
- Evjatar (Evi) Cohen, Global Head of Life Sciences, ServiceNow
Key takeaways
- ServiceNow can support both GxP and non-GxP workflow execution when the right controls are applied.
- Part 11 expectations require more than routing forms — electronic signatures, audit trails, access control, and evidence need to be designed into the workflow.
- Automation should reduce compliance friction while helping teams maintain a state of continuous compliance.
- USDM can help life sciences organizations connect workflow automation, validation strategy, and operational adoption.
FAQ: GxP workflows and continuous cloud compliance
Can ServiceNow be used for GxP workflows in a regulated environment?
Yes. The webinar shows how ProcessX extends the ServiceNow platform so teams can run both GxP and non-GxP workflows, provided the right controls — electronic signatures, audit trails, access control, and controlled records — are designed into the workflow rather than bolted on afterward.
How does this approach support 21 CFR Part 11 compliance?
Part 11 expectations go beyond routing forms. The session explains how automated workflows can support electronic signatures, audit trails, and controlled records so that evidence is inspection-ready. See our overview of 21 CFR Part 11 compliance for more on these requirements.
What does "continuous compliance" mean for regulated workflows?
Instead of relying on point-in-time validation that goes stale, continuous compliance keeps systems and workflows in a validated, audit-ready state as they change. USDM's Cloud Assurance approach is built around maintaining that state over time.
Which life sciences processes can be automated this way?
The webinar highlights regulated IT workflows, GMP manufacturing workflows, and adverse event intake and follow-up workflows, alongside non-regulated business processes — all on a single platform.
How can my team get help applying this to our systems?
USDM can help connect workflow automation, validation strategy, and operational adoption for your specific environment. Contact us to discuss your regulated workflows.
Ready to watch? Fill out the form to access the full on-demand webinar, or contact USDM to talk through automating your GxP workflows.