GxP Technologies

An intelligent, fully validated, GxP process automation platform built on ServiceNow


Efficient ways to address events that have regulatory implications.​

Every day, life sciences companies must deal with various events that have regulatory implications and find the most efficient way to resolve them. Processes and data are frequently stored and managed in disparate systems and attempts at process automation often leave out intelligent or real-time insight that would bring about the desired business outcomes. Time-consuming, fragmented processes create product delays, increase regulatory risk, and result in poor business performance. Imagine a platform that enables process automation and quality by design while simplifying, scaling, and maintaining regulatory compliance.

Introducing ProcessX

Today, product innovation is possible with the convergence of modern cloud technologies, development platforms, and artificial intelligence (AI). ProcessX is an intelligent, fully validated, GxP process automation platform built on ServiceNow. It simplifies regulated workflows and processes to drive greater efficiency and insight for better business decisions across your organization, and improves product quality and patient safety all while maintaining compliance. With these AI-infused capabilities, Quality and IT leaders gain greater insight into the entire product lifecycle and supply chain and minimize costly recalls or undetected systemic issues.


Built on Now means ProcessX has received the highest technical designation and certification for a ServiceNow Technology Partners application. As a native Built on Now application for the ServiceNow Platform, ProcessX has been designed and tested for fast, agile, resilient, secure, human, and connected digital transformation. Built on Now provides customers with One Platform, One Data Model, and One Architecture with the performance, security, and graphical user interface (GUI) of the ServiceNow Platform. Now your GxP and non-GxP processes can be harmonized in one platform. 

Get the ProcessX app from the ServiceNow App Store.

Get more info from the ProcessX on-demand webinar and Q&A!

Flexible Platform

Easily create and automate GxP processes in clicks – no code changes needed.

The Task Model Configurator simplifies life sciences design patterns to get you up and running fast. Workflows are easily added and automated in a few clicks using rule-based decision making to dynamically select tasks, assign team members, and create a checklist to streamline and optimize workflow routing and execution. Intelligent Decision Tree functionality helps you choose the right workflows, manage your regulated events, and remove any guesswork. The ProcessX predictive modeling feature helps you build a learning model to predict events and outcomes based on your unique use case parameters.

ProcessX-Tech Stack-Infographic

Automated Processes

Quality by design with compliance built in.

Designed from 20 years of life sciences business process and regulatory compliance expertise, ProcessX is built for pharma, biotech, and medical device companies with heavily regulated requirements. With quality at the forefront of the platform design, ProcessX includes Part 11 eSignatures and audit trails. In addition, automated validation and testing are managed through a USDM Cloud AssuranceTM  subscription to offload the validation maintenance of your system. Compliance is no longer a barrier to innovation.

Accelerated Performance

Enterprise-wide efficiencies and business insights.

Rapidly implement new digital processes to scale your operations and gain valuable insight from your processes and data to drive better business decisions and outcomes. Personalized homepages, dashboards, and notifications create a dynamic digital experience for each user to maximize efficiency and productivity. ServiceNow’s open API platform also enables robust integrations with various collaboration tools and other enterprise systems you already use to bridge the gaps in your processes and workflows.

Affordable Price

A flat licensing fee for the platform.

By leveraging your existing investment in ServiceNow, you don’t have to increase your IT footprint or overhead. The flat licensing fee helps you control IT costs and ensures access across your organization while scaling your use cases.

By leveraging your existing investment in ServiceNow, you don’t have to increase your IT footprint or overhead. The flat licensing fee helps you control IT costs and ensures access across your organization while scaling your use cases.

To learn more about ProcessX, download the product datasheet:

One Platform, One Data Model, One Architecture
NOW includes your regulated GxP processes and non-GxP processes.

ProcessX-Use Case-Infographic
Download the ProcessX Master Service Agreement.

Contact us today to schedule a workflow automation consultation and learn more.

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AI and ML in Life Sciences

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