Mark Ohrvall

Mark Ohrvall is a highly agile global business leader and the SVP of Strategic Customer Succes at USDM Life Sciences, where he leads the execution of complex, high-impact programs that empower life sciences organizations to scale, modernize, and thrive in a digitally regulated world.

With more than 30 years of enterprise leadership experience—including a distinguished tenure at Eli Lilly and Company—Mark is known for architecting and executing transformation initiatives that drive operational efficiency, financial performance, and sustainable growth. His leadership has delivered measurable business outcomes across global markets, including growing regional revenue from $22M to $66M and scaling North America industry-specific revenue from $180M to $270M in just 28 months—all while reducing operating expenses by 18%.

Mark has created and launched 25+ enterprise services that integrate cross-functional business processes and advanced technologies, delivering best-in-class enterprise level ERP, Global IT Service, CRM, Research, Regulatory, Clinical and a full suite of enterprise cyber protection, real-time detection, and rapid response. He also established a unified IT strategy and delivery program that harmonized 400+ IT employees and $500M in third-party services—boosting end-user satisfaction by 40%, simplifying operations, and saving $21M through the replacement of legacy systems with a modern ServiceNow solution.

His oversight of a $50M, 20-project portfolio yielded $131M in productivity gains, demonstrating his ability to turn vision into results at scale. Mark’s expertise spans strategic IT roadmaps, sourcing strategies, enterprise architecture, and large-scale digital transformation—making him a trusted partner to both executive stakeholders and delivery teams.

Mark holds two bachelor’s degrees in marketing and management information systems and a master’s degree in information and communication sciences, all from Ball State University.

Outside of work, Mark enjoys time with family, traveling, exploring emerging technologies, and staying active outdoors.

Connect with Mark on LinkedIn.