Technical Development Archives

CMDB Remediation for a Mid-Sized Therapeutics Company

Discover how USDM improved IT compliance and efficiency for a therapeutics company by optimizing CMDB, automating discovery, and reducing data errors by 25%.

John Zhang
- February 18, 2025

Case Studies

Biotech

Information Technology

Automating Software License Procurement in ServiceNow

Discover how USDM automated software license procurement for a life sciences company, reducing errors, improving compliance, and increasing ROI by 30%.

John Zhang
- February 17, 2025

Case Studies

Biotech, Pharma

Information Technology

How Secure API Management Transforms Data Exchange in Life Sciences

Discover how secure API management streamlines data exchange in life sciences while ensuring compliance with HIPAA, GDPR, and FDA standards.

Lisa Om
- December 5, 2024

Blogs

Biotech, CMO, CRO

Information Technology

Leveraging Hybrid Cloud and Integration Services in Regulated Life Sciences

Explore how hybrid cloud and integration services drive innovation, scalability, and compliance in regulated life sciences.

Lisa Om
- December 5, 2024

Blogs

Biotech, CMO, CRO, Medical Device, Pharma

Information Technology

Streamlining Clinical Trials with the LLM Protocol Assistant

LLM Protocol Assistant improved clinical trial efficiency, reducing costs by $250K annually, cutting protocol queries by 70%, and accelerating timelines by 15%.

Darlene Limtiaco
- December 2, 2024

Case Studies

Biotech, Pharma

Clinical, Information Technology, Regulatory

Getting Started with the Common Service Data Model

ServiceNow Community MVP John Zhang helps to clarify the complexities of CSDM and answers questions from the Ask the Experts webinar.

John Zhang
- September 11, 2024

Blogs

Biotech, Medical Device, Pharma

Information Technology