USDM’s vast experience with startups can save time and deliver best-in-class solutions
USDM enabled compliance for multiple IT systems in half the time so a startup biotech customer could meet its FDA submission deadline. Emerging companies don’t have the time or resources to solve all of their unique IT challenges as fast as they need to and still keep up with the competition. USDM’s vast experience with startups can save time and deliver best-in-class solutions to rapidly deploy cloud technologies and reduce regulatory risk.
The Situation
- Emerging biotech company
- Implementing Veeva QualityDocs, Veeva Training (LMS), Okta SSO, and Microsoft Active Directory
- Needed project management and accelerated validation to enable commercialization activities
- FDA approval was anticipated to be completed within 2 months
- These were first GxP applications for the customer
- Aggressive timeline of 12 weeks to deliver project
The Solution
- USDM’s Emerging Life Sciences team planned, developed, and executed the validation life cycle activities including:
- Review of documentation and gap assessment
- Development of SOPs for CSV
- Planning for remediation
- Implementing and validating new applications
- Assisted in developing and facilitating training for Veeva QualityDocs and Veeva Training applications
- Developed and executed internal communication plan
- USDM provided consulting and delivered accelerated validation for Veeva QualityDocs, Veeva Training and qualified Okta SSO and Active Directory in 12 weeks
- USDM developed a comprehensive set of IT CSV procedures including: CSV, change management, disaster recovery, and IT system security
- USDM developed system admin and end-user SOPs for new systems
- USDM provided on-site test execution support
- USDM delivered end-to-end compliance including cloud application updates
The Results
- 50% FASTER implementation of GxP Applications
- 12 WEEKS to be AUDIT-READY
- Fast-tracked internal knowledge of GxP applications with the help of USDM
USDM helps life sciences organizations maintain, optimize, and continuously improve their Veeva Vault platforms through expert advisory services, managed application support, and Cloud Assurance — turning Vault from a system of record into a platform that accelerates business operations. With 250+ Veeva projects and 25 years of regulatory expertise across 900+ organizations, USDM delivers post-implementation governance, compliance readiness, automated testing, and operational support that reduces technical debt and drives measurable gains like 20–40% faster document approvals and up to 50–80% reduction in security profiles. Learn more about our Veeva solutions.
Additional Veeva Resources
Data Sheet: Veeva Advisory Datasheet
White Paper: Is Your Veeva Vault Operating Model Ready for AI?
