US: (888) 231-0816

Are You Ready for the Veeva 21R3 Release?


Let USDM help keep you in compliance and create more capacity on your team.

The Veeva 21R3 pre-release is coming November 1st. We know that it can be quite challenging to keep up with these system changes, especially if you are forced to redirect resources from high-priority projects to manage this release. And what about maintaining compliance? Tip of the iceberg may be an understatement.

Veeva 21R3 has great new features, including:

  • Email to Vault. Get email content and documents into Vault quickly and easily. Email to Vault can be extended by customers to automate custom, email-driven use cases.
  • Vault Mobile. With the mobile application for iOS and Android phones, you can complete document approvals using OneWorkflow and access Vault documents on the go.
  • Google Drive Integration. Google Workspace users can check out documents to their Google Drive and edit Office files using Google Workspace applications.

To ensure that you implement this functionality quickly and seamlessly, let USDM manage your updates and maintain continuous compliance with Cloud Assurance. What does this mean for you?

  • USDM maintaining your updates and compliance means you minimize risk and maximize your team’s capacity for other projects.
  • Leveraging our annual vendor audit means you save time and money.
  • Deploying best practices for GxP configurations means greater productivity and efficiency within your organization.
  • Training and organizational change management (OCM) by USDM means you can drive adoption to maximize your Veeva ROI.

Annual Vendor Audit

Annually, as part of the USDM Cloud Assurance™ service and to replace the need for individual audits, Veeva hosts USDM as an independent qualified third-party to audit their design, development, testing, qualification, and maintenance methodologies. The audit is specifically scoped to the Veeva Systems infrastructure and the various Veeva Vaults for compliance to U.S. Food and Drug Administration (FDA) software compliance standards.

Results of the audit are compiled into the Veeva Vendor Assurance Report, a comprehensive report and reference document, which not only provides a summary of the audit, but all cites all source material reviewed as a part of the audit activities and provides direct links to all publicly available content.

Additional USDM Services

In addition to Cloud Assurance services, USDM offers post go-live support via best practices guidance and managed services and validation support for enhancements.

Important Dates for Veeva 21R3

October 4: Detailed Vault 21R3 release information posted on Vault Help.

October 26 – November 2: Vault 21R3 R&D and Quality release webinars.

  • Register for any or all sessions. You will receive a confirmation email after your registration is approved (you may need to check your spam folder for an email from
    • Vault Clinical (Vault eTMF, Vault Study Startup, and Vault CTMS)
    • Vault Quality (Vault QualityDocs, Station Manager, Vault Training, and Vault QMS)
    • Vault RIM (Vault Registrations, Vault Submissions, Vault Submissions Publishing, and Vault Submissions Archive)
    • Vault Platform (New features available in all Vaults—relevant to all audiences)

November 1: All 21R3 pre-release Vaults available.

November 1 – 5: Validation documentation available.

November 19: Release to all limited release PODs, VV1-12 and VV1-1069.

December 3: Release to all general release PODs.

Additional Resources

Veeva Implementation and Validation Maintenance
Five Tips for a Successful Veeva Implementation
Veeva Vault Implementation to Maximize GxP Uses
Minimize Risk and Maintain Compliance on Veeva with USDM Cloud Assurance
Veeva Partnership


There are no comments for this post, be the first one to start the conversation!

Resources that might interest you