USDM AI Service Portfolio

Six integrated practice areas — each addressing a distinct AI governance, validation, or deployment challenge unique to regulated life sciences.
Click any service to expand details, deliverables, and timelines.

Entry Point
AI Strategy & Maturity Assessment
AI

Structured diagnostic across six maturity dimensions — strategy, governance, data, talent, deployment, and ethics. Produces a calibrated AI maturity score, shadow AI inventory, peer benchmarks, and a prioritized roadmap. USDM’s validated methodology derived from 50+ life sciences AI engagements.

Key Deliverables

AI Maturity scorecard · Executive readiness brief · 90-day action roadmap · Use case pipeline

Timeline
4–6 weeks · Fixed-fee
Core Offering
Responsible AI Governance (TRUST-AI Framework)

Implementation of USDM’s proprietary TRUST-AI governance framework — Transparent, Reliable, Unbiased, Secure, Tested, Accountable. Establishes AI policies, SOPs, risk classification, and governance committee structure aligned to FDA, EU AI Act, and ISO 42001.

Key Deliverables

AI governance SOP suite · RACI matrix · AI risk register · Board-ready risk posture report

Timeline
6–8 weeks
Build Capability
AI Use Case Prioritization & PoC Delivery
AI

Facilitated workshop using USDM’s AI Use Case Scoring Matrix to identify, score, and prioritize AI opportunities by business value, feasibility, and regulatory risk — followed by PoC delivery for top-priority candidates within GxP guardrails.

Key Deliverables

Scored use case portfolio · Executive decision brief · PoC build-out for 1–2 priority use cases

Timeline
8–12 weeks
Technical
AI Validation & GxP Qualification

GxP-aligned validation strategies for AI/ML systems using FDA’s Computer Software Assurance framework — risk-based, documentation-right-sized, and designed for continuous SaaS release cycles. Includes LLM output validation and GAMP 5 Category 5 documentation.

Key Deliverables

AI validation strategy · IQ/OQ/PQ adapted for AI · LLM output validation package · Performance monitoring plan

Timeline
6–10 weeks per system
Managed Service
Third-Party AI Risk Management (TPRM)
AI

Structured assessment and continuous monitoring of AI vendors and tools against USDM’s AI TPRM framework — covering model transparency, data governance, regulatory compliance, SLA adequacy, and contractual risk. OSINT-powered intelligence dashboards. Scalable to 150+ vendor portfolios.

Key Deliverables

Vendor risk profiles · TPRM scorecard · Procurement guidance · Contractual requirement templates

Timeline
2–4 weeks per vendor (scalable)
Regulatory
EU AI Act Compliance Program
AI

End-to-end EU AI Act compliance pathway — risk classification across all AI systems, Annex IV conformity assessment documentation, unified compliance mapping across EU AI Act + FDA + GDPR + ISO 42001, and ongoing regulatory intelligence monitoring.

Key Deliverables

AI system inventory & risk classification · Conformity assessment documentation · Unified multi-jurisdiction compliance matrix

Timeline
Classification: 2–4 weeks · Documentation: 4–8 weeks per system
Subscription
AI Governance as a Service (AGaaS)
AI

Subscription-based ongoing AI governance replacing the need for a full-time internal AI governance function. Covers policy maintenance, regulatory monitoring, AI system intake review, TPRM continuous monitoring, and quarterly board reporting — all as a predictable monthly cost.

Key Deliverables

Monthly governance reports · Quarterly board briefings · Regulatory update alerts · New system intake assessments

Timeline
Ongoing subscription · 12-month minimum
Platform
ProcessX — AI-Powered GxP Workflow Automation
AI

USDM’s proprietary AI-powered GxP process automation platform built on ServiceNow — intelligent CAPA routing, automated deviation classification, predictive escalation, and automated regression testing. Fully validated, full audit trail, production-ready.

Key Deliverables

Deployed AI workflows · Automated test suite · Validation documentation · Labor reduction measurement

Timeline
8–12 weeks deployment
Delivery Model Options
PROJECT-BASED
Sprint Engagements

Fixed-scope, fixed-fee delivery in 4–12 week sprints. Ideal for assessments, framework builds, and PoC delivery. Clear deliverables, defined timelines, and executive-ready outputs at every milestone.

MANAGED SERVICE
Subscription Programs

AGaaS, Cloud Assurance, and GxP Managed Services delivered as monthly subscriptions. Predictable cost, continuous compliance coverage, and no internal FTE overhead. Scales with your AI portfolio.

HYBRID POD
Blended US/EU Teams

Flexible resource model combining US onshore expertise, EU regulatory knowledge, and nearshore efficiency. Typical cost reduction of 30–50% vs. all-onshore consulting. Deployed within 2–4 weeks.