Meet us in Las Vegas, May 6-8!
Empowering ServiceNow Success in Life Sciences | Optimize Compliance. Achieve Transformative Outcomes.
USDM Life Sciences is your strategic partner for unlocking the full potential of ServiceNow across the life sciences enterprise. Whether you’re attending Knowledge25 in Las Vegas—or planning your next digital quality initiative—we’re here to help you solve complex regulatory, operational, and technology challenges through ServiceNow.
Join Us in Las Vegas at Knowledge25 for a Life Sciences Lunch & Learn
If you’re attending Knowledge25, don’t miss this exclusive opportunity to connect with life sciences leaders and ServiceNow experts. Over lunch, explore how cutting-edge solutions from USDM and ServiceNow are enabling regulated organizations to streamline GxP processes, reduce risk, and accelerate business outcomes.
Wednesday, May 7
12:00–1:30 PM
Mercato Della Pescheria in St. Mark’s Square of The Venetian
Space is limited to the first 50 guests. Fill out the form to hold your spot >>>
Purpose-Built ServiceNow Capabilities for Life Sciences
USDM extends ServiceNow with specialized capabilities designed for the unique regulatory and operational demands of pharmaceuticals, biotech, medical devices, CROs/CMOs, and other life sciences organizations.
We help you:
- Digitize and optimize regulated and non-regulated workflows
- Achieve continuous compliance through automated, audit-ready Validation Lifecycle Management (LVM)
- Unlock operational efficiency with workflow automation, AI, and data insights
- Reduce deviation risks and enable real-time decision-making
- Support citizen development while maintaining compliance oversight
Whether your goal is compliant onboarding of new technologies, optimizing your QMS, or unifying GxP and IT operations under a single platform, USDM helps you get there faster—with measurable results.
One Platform. Infinite Potential.
USDM enables you to extend ServiceNow into critical business domains:
- Quality & Regulatory: Deviation, CAPA, and complaint workflows
- Manufacturing & Supply Chain: Release processes, data traceability, supplier quality
- Clinical & Safety: AI-driven safety signal detection, clinical trial workflows
- IT & Infrastructure: GxP-compliant cloud management, cybersecurity, audit automation
- Data & AI Enablement: GenAI-readiness, real-time analytics, and predictive insights
Spotlight: ProcessX for ServiceNow
GxP Automation, Redefined.
ProcessX, USDM’s proprietary lifecycle management accelerator, supercharges your ServiceNow environment with:
- Out-of-the-box GxP-ready workflows for rapid deployment
- AI-enabled test automation to reduce compliance costs by up to 80%
- Single source of truth across systems, domains, and audit logs
- Configurable interfaces for quality, IT, and business teams
- Paperless VLM and Application Lifecycle Management (ALM)
- Always audit-ready status, from change control to CAPA
ProcessX empowers your teams to focus on innovation—not documentation—while maintaining robust compliance and digital quality across the enterprise.
Meet the Team
Vega Finucan, Co-Founder & Managing Partner | Connect on LinkedIn
Kim Guihen, Head of Alliances | Connect on LinkedIn
John Zhang, Senior ServiceNow Architect | Connect on LinkedIn
Lisa Fry, Sr. Director of Sales | Connect on LinkedIn
Justin Ott, VP of Business Development | Connect on LinkedIn